I have worked with Deb Gilby of GW Resources for around 23 years in a number of ways – as customer, supplier, collaborator and business partner. Deb is hugely talented in the learning and development arena, she brings creativity, enthusiasm for accelerated learning techniques and a deep rooted desire for others to learn into her programmes. Her passion for development of both herself and others is evident in her communication and behaviours and she is a an excellent role model for her learners and peers alike. I heartily recommend Deb for research, design, development of learning materials, delivery and evaluation of business related learning. Long may she continue to inspire teams and individuals to greater performance and improved confidence in the workplace.
Karen Tems, Business Owner, The Business Network, Central & East Lancashire, South Manchester
With the needs of our Sky Retail Sales team to broaden their focus on Diversity, I enlisted the expertise of Deb Gilby at GW Resources to support with the design and delivery of a behavioural change training programme. Starting with only a project brief to deploy a diversity course that will deliver more sales, Deb helped shape the material by establishing input and creative boundaries and liaising directly with key stakeholders (including Sky’s Diversity Manager) to ensure that the course content was aligned to company expectation. There was a requirement to train 72 advisors across 6 sessions and when other business priorities impacted an agreed date of delivery, GW Resources showed true flexibility in accommodating this and used the time gained to provide insight into progress of delivery with potential areas of development. Once all the training was delivered, Deb supported a PIR with contributions, experiences and suggestions throughout. We are currently reporting on the uplift in sales that this course has had, but all stakeholders involved in the project have been extremely pleased with the upskill and development provided by this Diversity project.
Wasim Benarch, Training Manager, BSkyB
I found the individual tuition for creating effective email campaigns extremely helpful. I gained lots of information that will help with my job in the future. Jean Atkinson was great and took the time to explain aspects that I didn’t know as new to the job. If I was finding anything difficult she would help to explain in a way I could understand. All in all I found the information and the day a huge help and would definitely use and recommend Jean Atkinson in the future.
Marketing Manager, Delta Plus UK