Email: sales@gwresources.co.uk

or gwresources@hotmail.com

 

Tel: 01253 768403

 

Fax: 01253 691302

Business E-ssentials Series  - Just a taster!!


Appraisal & Performance Management

· Appraisal & Performance Management Competency Assessment

· An Overview of Appraisal and Performance Management

· Etc...

Body Language

· A Background to Body Language

· Silent Speech - Understanding Body Language

· Using Body Language in the Workplace

· Etc..

Delegation

· Delegation Competency Assessment

· Delegation

Equal Opportunities & Diversity

· Equal Opportunities & Diversity Competency Assessment

· Legal Overview of Equal Opportunities in the Workplace

· Harassment

· Equal Opportunities in Recruitment & Selection

· Equal Opportunities in Performance Management

· Equal Opportunities: Maternity & Parental Laws

Leadership

· Supervisory & Managerial Leadership

· Your Leadership Style & Effectiveness

Listening

· Listening Competency Assessment

· An Introduction to Listening

· Removing the Barriers to Listening

· Becoming a Better Listener

Negotiation

· Negotiation Competency Assessment

· An Introduction to Negotiation

· Negotiation Strategies etc..

Persuading & Influencing

· Persuading & Influencing Competency Assessment

· An Introduction to Persuading & Influencing

· The Persuasion Process

Presentations

· Presentations Competency Assessment

· Presentations 1 - Preparing for the Presentation

· Presentations 2 - The Presentation

Questioning

· Questioning Competency Assessment

· Questioning - Why Are Questions Important?

· Questioning etc..

Recruitment & Selection

· Recruitment & Selection Competency Assessment

· Your Personality Profile

· Your Confidence Profile etc..

Time Management

· Time Management Competency Assessment

· The Purpose and Goals of Time Management

· Organising Your Time

· Planning Your Time

· Dealing With Time-Wasting Situations

 

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