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How to communicate effectively (Click on title to download pdf info) Why do work relationships break down? How can you get teams to communicate and collaborate effectively? What causes bullying? Only when people learn to value their own rights and the rights of others do they begin to work peaceably and productively together. This engaging learning experience will teach your staff how to have a positive influence on colleagues and customers, by expressing themselves in a direct and coherent manner that is respectful of others.
Employees have hundreds of interactions with other people each working day
Encouraging key staff to undertake this training will open their eyes to others’ points of view, enable them to express themselves calmly, and focus them on the task in hand.
Your managers and staff will learn to:
· follow the six steps to assertiveness · avoid aggressive, passive and manipulative behaviour · disagree without being disagreeable · give and receive positive feedback
Its About Time - How to achieve more - in less time and with less stress (Click on title to download pdf info) Today’s workforce is more stretched than ever, while employers are having to face increasing market pressures and statutory demands. So it’s more important than ever that we all make best use of time and achieve more in less time. With help from Skill Boosters and personal effectiveness experts, GB Management Consultants, your people can learn to deal more effectively with conflicting demands, better prioritise their busy schedules, and make their working day more productive.
Reduce people’s pressures rather than their workloads
Enabling your staff to manage their time effectively will increase their output of quality work while reducing unnecessary stress, and helping them achieve a better work/life balance. As an employer you will be making better use of your people and gaining crucial competitive edge.
Your managers and staff will learn to:
· focus on outcomes not effort · concentrate on urgent and high value tasks · use time with others most effectively · manage interruptions and banish distractions
A practical guide to the job search process (Click on title to download pdf info) Sometimes you have to let employees go, whether to a new job or career, or for internal promotion. The professional response when this happens is to provide guidance and support. This engaging interactive learning experience, formulated in collaboration with HR specialists, CEPEC, gives you the expertise to support staff through what is traditionally a difficult time, helping them identify and build on the key skills they need to make the right move.
Help your staff to sell themselves with confidence
Encouraging your staff to undertake this morale-boosting training demonstrates that yours is a caring organisation that offers full support in terms of career development or redundancy. Once you are known to offer this service, you will be seen as a preferred employer when the time comes to recruit again.
Your outgoing managers and staff will learn to:
· understand their work and career options · interview and negotiate with confidence · produce the right CV and organise job searches · prepare for successful interviews
Your Next Step – Helping you develop your carer within your organisation (Click on title to download pdf info) A certain level of staff turnover is beneficial, ensuring that new talent and ideas enter the organisation. But too often the people who leave are the ones we should keep. The answer is to identify key players and facilitate their development and promotion within the organisation. In association with CEPEC Consulting, the respected counselling and advice service, this engaging course will help you help your staff to succeed and flourish whatever role they progress into.
Encourage staff to aim high for a lower staff turnover
By training staff to develop their potential and ensuring they have a clear career development path, you will retain talented employees. Result; lower staff turnover, retention of crucial industry and organisational knowledge, a structured succession plan, and lower recruitment costs.
Your managers and staff will learn to
· understand their options · match opportunities to skills and experience · prepare for a confident interview · develop their career within the organisation
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